Job Category:  QM Quality Management

Troy, MI, US


Work for the world market leader and TOP 100 automotive supplier HBPO - Plastic Omnium Modules! We are world market leader in the development, construction, assembly and logistics of complex front-end modules and specialist for other module solutions. At home in one of the most dynamic industries, we guarantee you a varied range of tasks coupled with many professional challenges. HBPO is part of the Plastic Omnium Group - a leading global automotive supplier of innovative solutions for more connected and sustainable mobility.


Quality Manager - Austin location

we are looking for our corporate office in Troy




  It is the responsibility of the Quality Manager to act as a quality interface between the customer needs,

  supplier issues and production concerns in our Just-In-Time production Environment. Lead by example to develop, coach and manage all members of the Quality department team in order to meet overall company and quality department objectives


QM Systems - Responsible for development, certification and maintenance of QM System based on ISO 9001, IATF 16949 requirements.  Responsible for development, certification and maintenance of Environmental and Energy management System based on ISO 14001/ ISO 50001 requirements


Improvement plan:

Lead/ and Coordination of activities related to quality topics (KPI’s) for the compilation of continuous improvement plans in the plant, to ensure competitiveness through permanent improvements. Proactively identify risks and opportunities, prioritize problems, help staff identify and solve problems on time, including hands on trouble shooting activities


Customer service / quality of service:

Recognize and take charge of quality and service problems, suggest solutions with all the people involved and ensure they are carried out, to achieve the highest customer satisfaction.


Supplier quality and development:

Lead and coordinate activities related to development and support of suppliers to ensure quality products are received at HBPO. Ensure implementation of corrective actions and verify their effectiveness for issues found with supplier parts.


Product quality:

Supervision of quality performance in production.

Recognition of quality and service problems as well as the preparation of suggestions for solutions, implementation of corrective measures and verification of their effectiveness to achieve the "goal of zero failures" and ensure product quality.

Carry out inspections of characteristics required for documentation (SPC or critical points) and introduction of corrective measures in case of deviations.

You have an obligation to cooperate to prevent defective parts from reaching our customers and therefore the right to stop the production and delivery of defective and possibly defective components / parts to customer



Lead in planning and completing internal audits and external audits as well as product and layered process audits, to verify the effectiveness of the Quality Management System and recognize possible deviations and initiate corrective measures.



Frequent information to Management and Regional Office of Quality Management on actions related to quality, operating figures, and trends, as well as quality costs.

Quality cost monitoring with the introduction of precise measures for quality cost reduction.

Quality KPIs reporting to plant manager and regional quality manager.



Carry out training to promote awareness of Quality and Energy/ Environment system at all levels.



Manage with quality objectives and motivate to develop potential and skills in quality team



Lead or participate in APQP/ PPAP approval process for new products and Engineering changes to assure on time customer approval of HBPO Module and supplier parts



Ensure on-time maintenance, calibration and MSA of all measuring equipment on floor and in CMM room



Lead or assist with warranty returns, reporting and analysis. Ensure on time response to customer for warranty claims




Lead Creation, implementation, improvement and control of documentation/Processes for the facility




Support production, Logistics and Maintenance and other department activities as required in plant




Participate in training of new employees and ongoing skill development.




Perform all duties in a safe and environmental manner.




Management Representative – for a Quality and Customer related matters



Responsible for ensuring compliance to CSR (Customer Specific Requirements) compliance and customer standards and ensure excess to customer portal for Quality team


Has the ability to stop production, upon notifying the supervisor and plant manager for Safety Related matter requiring immediate attention.



Support and/or drive adherence, changes or improvements tied to improved overall plant Health and Safety.




  Take every precaution reasonable to protect the Health and Safety of the workers.




  Lead in driving quality KPI’s within our facility.




Environmental and Energy Management Representative for plant




Lead CI programs and Internal PPM improvement activities



Has the authority to stop production, upon notifying the Supervisor and Plant Manager for quality related nonconforming matters requiring immediate repair


Support implementation and maintaining of ISO 45001



Other Duties as assigned by Plant manager, NAFTA HQ or Global HQ


Mobile working is just as natural for us as working together in a team on site.

We are particularly happy to receive applications from people who contribute to the diversity of our company.

Do you have any questions about the position or your application?

Are you interested and would like to become part of our team? Then apply now here.


HBPO North America, Inc. | Human Resources


700 Tower Dr #250 | Troy | MI 48098 | USA

Phone: 1-248-823-7083 |

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