Quality Manager - Austin location

1.

  It is the responsibility of the Quality Manager to act as a quality interface between the customer needs,

  supplier issues and production concerns in our Just-In-Time production Environment. Lead by example to develop, coach and manage all members of the Quality department team in order to meet overall company and quality department objectives

2.

QM Systems - Responsible for development, certification and maintenance of QM System based on ISO 9001, IATF 16949 requirements.  Responsible for development, certification and maintenance of Environmental and Energy management System based on ISO 14001/ ISO 50001 requirements

3

Improvement plan:

Lead/ and Coordination of activities related to quality topics (KPI’s) for the compilation of continuous improvement plans in the plant, to ensure competitiveness through permanent improvements. Proactively identify risks and opportunities, prioritize problems, help staff identify and solve problems on time, including hands on trouble shooting activities

4

Customer service / quality of service:

Recognize and take charge of quality and service problems, suggest solutions with all the people involved and ensure they are carried out, to achieve the highest customer satisfaction.

5

Supplier quality and development:

Lead and coordinate activities related to development and support of suppliers to ensure quality products are received at HBPO. Ensure implementation of corrective actions and verify their effectiveness for issues found with supplier parts.

6

Product quality:

Supervision of quality performance in production.

Recognition of quality and service problems as well as the preparation of suggestions for solutions, implementation of corrective measures and verification of their effectiveness to achieve the "goal of zero failures" and ensure product quality.

Carry out inspections of characteristics required for documentation (SPC or critical points) and introduction of corrective measures in case of deviations.

You have an obligation to cooperate to prevent defective parts from reaching our customers and therefore the right to stop the production and delivery of defective and possibly defective components / parts to customer

7

Audits:

Lead in planning and completing internal audits and external audits as well as product and layered process audits, to verify the effectiveness of the Quality Management System and recognize possible deviations and initiate corrective measures.

8

Report:

Frequent information to Management and Regional Office of Quality Management on actions related to quality, operating figures, and trends, as well as quality costs.

Quality cost monitoring with the introduction of precise measures for quality cost reduction.

Quality KPIs reporting to plant manager and regional quality manager.

9

Training:

Carry out training to promote awareness of Quality and Energy/ Environment system at all levels.

10

Management:

Manage with quality objectives and motivate to develop potential and skills in quality team

11

Lead or participate in APQP/ PPAP approval process for new products and Engineering changes to assure on time customer approval of HBPO Module and supplier parts

12

Ensure on-time maintenance, calibration and MSA of all measuring equipment on floor and in CMM room

13

Lead or assist with warranty returns, reporting and analysis. Ensure on time response to customer for warranty claims

14

Lead Creation, implementation, improvement and control of documentation/Processes for the facility

15

Support production, Logistics and Maintenance and other department activities as required in plant

16

Participate in training of new employees and ongoing skill development.

17

Perform all duties in a safe and environmental manner.

18

Management Representative – for a Quality and Customer related matters

19

Responsible for ensuring compliance to CSR (Customer Specific Requirements) compliance and customer standards and ensure excess to customer portal for Quality team

20

Has the ability to stop production, upon notifying the supervisor and plant manager for Safety Related matter requiring immediate attention.

21

Support and/or drive adherence, changes or improvements tied to improved overall plant Health and Safety.

22

  Take every precaution reasonable to protect the Health and Safety of the workers.

23

  Lead in driving quality KPI’s within our facility.

24

Environmental and Energy Management Representative for plant

25

Lead CI programs and Internal PPM improvement activities

26

Has the authority to stop production, upon notifying the Supervisor and Plant Manager for quality related nonconforming matters requiring immediate repair

27

Support implementation and maintaining of ISO 45001

28

Other Duties as assigned by Plant manager, NAFTA HQ or Global HQ